Privacy Policy

4. Data Processing for Payment Handling

For the processing of payments in our online shop, we cooperate with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data Processing for Transaction Handling

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers, who work for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the payment handling. This serves contract fulfillment in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, payment service providers collect the data required for payment processing themselves, for example, on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. For questions about our partners for payment processing and the basis of our cooperation with them, please refer to the contact option described in this privacy policy.

4.2 Data Processing for the Purpose of Fraud Prevention and the Optimization of Our Payment Processes

We may provide our service providers with additional data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g., invoicing, handling of contested payments, support of accounting). This serves according to Art. 6 Para. 1 S. 1 lit. f GDPR to protect our legitimate interests, which are predominant in the context of a balancing of interests, in our protection against fraud or in an efficient payment management.

5. Email Advertising

5.1 Email Newsletter with Registration

If you sign up for our newsletter, we use the necessary data or any additional data you provide to regularly send you our email newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided in the newsletter. After you unsubscribe, we will delete your email address from our mailing list, unless you have expressly agreed to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

5.2 Newsletter Distribution

The newsletter may also be sent by our service providers on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please refer to the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom.

5.3 Sending Review Requests via Email

If you have given us your express consent during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your email address to request a review of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided in the review request.

Review requests may also be sent by our service providers on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please refer to the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom.

6. Cookies and Further Technologies

6.1 General Information

To make visiting our website attractive and to enable the use of certain features, we use technologies, including so-called cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

Protection of Privacy on Devices

When using our online services, we use essential technologies to provide the expressly requested telemedia service. In this respect, the storage of information on your device or access to information already stored on your device does not require consent.

For non-essential functions, the storage of information on your device or access to information already stored on your device requires your consent. We point out that if consent is not given, parts of the website may not be fully usable. Any consents given remain in place until you adjust or reset the respective settings on your device.

Subsequent Data Processing by Cookies and Other Technologies

We use technologies essential for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the content of the shopping cart). This serves our predominant legitimate interests in an optimized presentation of our offer according to Art. 6 Para. 1 S. 1 lit. f DSGVO.

Furthermore, we use technologies to comply with legal obligations we are subject to (e.g., to be able to prove consents to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the subsequent sections of this privacy policy.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies according to Art. 6 Para. 1 S. 1 lit. a DSGVO, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. If cookies are not accepted, the functionality of our website may be limited.

6.2 Consent Manager Platform (CMP)

On our website, we use a service for consent management (“Consent Manager Platform (CMP)”) to inform you about the cookies and other technologies we use on our website, and, if necessary, to obtain, manage, and document your consent to the processing of your personal data by these technologies. This is required according to Art. 6 Para. 1 S. 1 lit. c DSGVO to fulfill our legal obligation according to Art. 7 Para. 1 DSGVO to be able to prove your consent to the processing of your personal data, which we are subject to. The Consent Manager Platform (CMP) used is a service of Cookie Compliance, Sparta Township, 07871 New Jersey, USA, which processes your data on our behalf.

After you’ve provided your cookie consent on our website, the web server records the following data. IP address, device details, browser specifics, chosen language, the webpage accessed or its URL, the date and time when you gave consent, and information regarding your consent actions.

The following technologies, which contain/contain information about your consent behavior, are also used: Cookies

Your data will be deleted after 1 month unless you have expressly consented to further use of your data according to Art. 6 Para. 1 S. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this statement.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA

The European Commission has issued a decision on an adequate level of data protection for the USA as a basis for a third country transfer, provided the respective service provider is certified. Until our service providers are certified, data transmission will continue to be based on this basis: Standard data protection clauses of the European Commission.

6.3 Information on Third Country Transfer (Data Transfer to Third Countries)

We use technologies from service providers on our website whose headquarters and/or server locations may be located in third countries, outside the EU or the EEA. If there is no adequacy decision by the EU Commission for this country, an adequate level of data protection must be ensured by other appropriate guarantees.

Appropriate guarantees in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection regulations (Binding Corporate Rules) are generally possible but require a prior examination by the contracting parties as to whether an adequate level of protection can be ensured. According to the case law of the ECJ, additional protective measures may be necessary in this regard.

We have generally agreed with the technology providers we use, who process personal data in a third country, on the standard data protection clauses issued by the EU Commission. If possible, we also agree on additional guarantees to ensure that adequate data protection is provided in third countries without an adequacy decision.

Notwithstanding this, despite all contractual and technical measures, it may happen that the data protection level in the third country does not correspond to that of the EU. In these cases, we ask you, if necessary, within the scope of cookie consent, for your consent according to Art. 49 Para. 1 lit. a DSGVO to transfer your personal data to a third country. There is a particular risk that local authorities in the third country may, from a European data protection perspective, possibly have insufficiently limited access rights to your personal data, that we as data exporter or you as the data subject may not be aware of this and/or that you may not have sufficient legal remedies available to prevent and/or take action against such access.

In particular, the following countries are currently among the third countries without an adequacy decision by the EU Commission (example list):

You can find out which third countries we transfer data to in the data protection information on the respective tool used and/or from the consent management/cookie banner.

7. Use of Cookies and Other Technologies

If you have given your consent pursuant to Art. 6 Para. 1 S. 1 lit. a DSGVO, we use the following cookies and other third-party technologies on our website. Once the purpose has been fulfilled and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revocation can be found in the section “Cookies and Further Technologies”. More details, including the basis of our cooperation with individual providers, can be found under each technology. If you have any questions about the providers and the basis of our cooperation with them, please refer to the contact option described in this privacy statement.

7.1 Use of Google Services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 DSGVO. Further information about Google’s data processing can be found in Google’s privacy policy.

Our service providers are based and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information, and information on your use of our website) are automatically collected and stored using Google Analytics, from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU for the purpose of deriving location data and then immediately deleted before the traffic is forwarded to Google’s other servers for processing. Data processing is based on an agreement for order processing by Google.

For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for “Google products and services”. This allows Google to access data collected and processed by Google Analytics and subsequently use it to improve Google services. Data sharing with Google within the framework of these data sharing settings is based on an additional agreement between controllers. We have no influence on subsequent data processing by Google.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, which automatically allows interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, and information on your use of our website) using a pseudonymous CookieID based on the pages you visit. Any further data processing only takes place if you have activated the “personalized advertising” setting in your Google account. If you are logged into Google during your visit to our website in this case, Google will use your data in conjunction with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we measure your subsequent usage behavior through Google Ads Conversion Tracking if you have arrived at our website via a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information, and information about your use of our website based on events defined by us, such as visiting a website or signing up for a newsletter) can be collected, from which user profiles are created using pseudonyms.

Google Maps

For the visual representation of geographical information, data about your use of the Maps functions, especially the IP address and location data, are collected, transmitted to Google, and then processed by Google. We have no influence on this subsequent data processing.

Google reCAPTCHA

For the purpose of protecting our web forms from misuse and spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and conducts an analysis of your use of our website using a so-called JavaScript and cookies. Other cookies stored by Google services in your browser are also evaluated. No reading or storing of personal data from the input fields of the respective form takes place.

7.2 Use of Facebook Services

Facebook Analytics

As part of the Facebook Business Tools, statistics about visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. Data processing is based on an agreement for order processing by Facebook (by Meta). Its analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Ad Manager)

We advertise this website on Facebook (by Meta) and other platforms through Facebook Ads. We determine the parameters of the respective advertising campaign. For the exact implementation, especially the decision on the placement of the ads with individual users, Facebook (by Meta) is responsible. Unless otherwise specified for individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 DSGVO. The joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is not covered by this.

8. Contact Options and Your Rights

8.1 Your rights

As a data subject, you have the following rights:

• Pursuant to Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
• Pursuant to Art. 16 GDPR, you have the right to demand immediate correction of incorrect or completion of your personal data stored with us;
• Pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored with us unless further processing is required:
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest, or
  • for the establishment, exercise or defense of legal claims;
• Pursuant to Art. 18 GDPR, you have the right to demand the restriction of the processing of your personal data if:
  • you dispute the accuracy of the data;
  • the processing is unlawful, but you refuse its deletion;
  • we no longer need the data, but you need it to assert, exercise or defend legal claims, or
  • you have filed an objection to the processing according to Art. 21 GDPR;
• Pursuant to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transmission to another controller;
• Pursuant to Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence, workplace, or our company headquarters.

Right to object If we process personal data as described above in order to safeguard our interests that predominate in the context of a balance of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you have a right to object only for reasons arising from your particular situation. After exercising your right to object, we will not further process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.

8.2 Contact options

If you have any questions about the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of given consents or objection to a specific data use, please contact us directly using the contact details in our imprint.