Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as you received it: unworn or unused, with a return label, and in its original packaging (recommended).

Return Process

To initiate a return, kindly contact us at [email protected]. After your return request has been approved, we will send you a return slip and detailed instructions on how to send your package back. Note that we will not accept unapproved returns.

If you have any questions or concerns regarding the return process, do not hesitate to contact us at [email protected]. We are here to assist you.

We are committed to providing excellent customer service and kindly ask that you bear the shipping costs for the return shipment.

Damages and issues

Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item so we can evaluate and fix the problem.

Exceptions / non-returnable items

Certain items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom-made items (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns for clearance items or gift cards.

Exchanges

The fastest way to make sure you get what you want is to return the item you have, and if the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we have received and reviewed your return and let you know whether or not the refund has been approved. If so, the refund will be automatically processed through your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.